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Customer Care Specialist for EU customers

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Specification

Specification

Type of job: Full time
 
Beginning: shortest time
 
Salary: starting from 35.000CZK based on experience and knowledge of the
candidate
 
 
 
For our Sales Team we are looking for a suitable candidate to become a
Customer Care Specialist for EU customers. You will be responsible for
complex communication with our regular customers from Austria, Italy,
Germany, Baltic states, Turkey and others.
 
 
 
Your Responsibilities
 
* Managing and processing orders from customers, project management,
* Responding to customers´ inquiries ,
* Ensuring technical and other inquiries are redirected, followed up
and solved,
* Coordinating with other departments within the company.
 
Requirements:
 
* English at Upper-Intermediate (B 2) level as minimum
* German (or another EU language is an advantage)
* Previous work experience in a mechanical engineering company is a
plus
* Working experience in a customer service role is a plus
* Knowledge of machinery and technologies is a great plus
* Communication and organizational skills
* At least an intermediate knowledge of MS Word, Excel
* Proactive attitude and drive for efficiency
 
If you are interested in our offer and are interested in working with us for one of the positions offered, send your structured CV with contact details to the email: kotaskova@tmachinery.cz or for further information call + 420 518 391 560 or + 420 725 862 968

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